You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Subscriptions > How To Cancel a Course and Cancelation Policy
How To Cancel a Course and Cancelation Policy
print icon

We would love you to continue your musical journey with us indefinitely, but we understand that you sometimes need to take a break. When logged in, you can cancel your subscription anytime through your Peghead Nation My Account page. Your access will continue until the end of your current billing cycle—monthly subscribers keep access through the end of their month, and annual subscribers through the end of their payment year. Since payments are non-refundable, we recommend canceling close to your renewal date to get the most out of your subscription.

 

Not sure if canceling is the right move? Before you go, try switching to a different course! You can change courses twice per month, per active course, so you can explore different lessons, instructors, or levels that better fit your learning goals.

 
You can easily cancel your course when you're ready to do so. Here's how: 
 
  • Sign into the site and follow the “My Account” button, which will take you to your My Account page
  • Under "Your Courses," you'll see links to your active courses, with links to upgrade your monthly subscription to an annual subscription, and a link to cancel your subscription. 
  • Click the "Cancel Subscription" link for the course you want to cancel (see image below). 
  • The cancel date will default to the evening before your next payment date, so you'll have access for your current term. 
  • On the date that your course is canceled, you'll receive a separate email from us confirming the cancellation. 
  • You'll also see buttons for Add a Course, and Change Courses, so if you decide to do that, this is the place to set up additional courses or to change courses for something else. 

​​​​​​​Do that for the course you'd like to cancel and you'll be set. We hope we'll see you back on Peghead Nation!

Feedback
28 out of 58 found this helpful

scroll to top icon